![]() ![]() Click Connect Google Directory, follow the instructions, and you're good to go. To sync your company's Google Directory, head over to the Integrations page of your dashboard and find the Google Directory box. This enables you to search within the “To” field of the compose window for the email address of someone at your company, even if you haven’t emailed them before. Mixmax can sync your company's corporate directory. Syncing your company directory address book Note: This button performs a one-way import from Google contacts into your Mixmax contacts. Click Import from Google in the bottom left corner: To manually re-sync your Google contacts to Mixmax, go to your Contacts page in your dashboard. ![]() Similarly, for Contact Groups, if you removed group members in a Google contact group and then you re-sync, those members will not be removed from the Mixmax Contact List. To remove members, you should delete the Mixmax Contact Group and then re-sync contacts to re-import the Google contact group. Individual contacts that you have deleted in Google Contacts will not be removed from your Mixmax contacts. Re-syncing contacts add new contacts from your Google Contacts to your Mixmax contacts. You can manually re-import your contacts from Google Contacts to Mixmax. If you've enabled two-way contact sync, contacts and contact groups in Mixmax contacts will also be synced to your Google contacts on a daily basis. Mixmax automatically syncs your contacts every night at midnight Pacific Time.īy default, Mixmax will import contacts from Google into Mixmax every 24 hours. If you see You're Connected on the integrations page, then you're all set! You do not need to take any further action to sync Google contacts with Mixmax. Proceed through the prompts by selecting your Google account and clicking the A llow button. Next, find the Google Contacts option and click the Connect Google Contacts button. To do this, head over to the integrations pagein your Mixmax settings. If you would like to perform a two-way sync from Mixmax contacts to Google contacts, you will need to grant Mixmax permission to connect to your Google Contacts. Syncing your company directory address bookīy default Mixmax only performs a one-way sync from Google contacts to Mixmax contacts.Note for Administrators: Enabling the Dialpad integration replaces the Mixmax dialer as your calling service for all members of your Mixmax Workspace. You will be asked to allow Mixmax to access your Dialpad account, click Allow.Īfter a Mixmax Workspace administrator completes these steps, other members of the workspace can connect to Dialpad using the steps above.You may be asked to log into your Dialpad account. On the Integrations page, under Dialpad, click the Connect Workspace button: A confirmation screen will be displayed confirming you wish to enable Dialpad for calling in your Workspace.Before Workspace users are able to connect to Dialpad, a Mixmax administrator will need to enable the Dialpad integration for the Workspace.Mixmax calling is available on the Enterprise plan. Mixmax accounts must be on a plan that includes Mixmax calling.The Dialpad Chrome extension may conflict with Mixmax calling functionality. We recommend removing the Dialpad Chrome extension if it is installed.This is included on the Dialpad Pro plan and above. Your Dialpad account must be on a plan that includes API access.Make sure you have an active Dialpad account and Dialpad is installed on your computer.Know what's working best with advanced team performance reporting and insights. Land more replies and meetings with Sequences and engagement tools such as one-click scheduling, polling, and Sidechat.Īutomate tedious work, personalize messages, and automatically log phone and email activity to Salesforce. With Dialpad + Mixmax integration, your customer-facing teams will get the tools they need to accelerate revenue at every stage of your customer journey. As soon as the call ends, all of the information will be available on the contact record in SFDC. Seamlessly capture key notes, disposition, key fields, and relations during the call. With Dialpad, you can get robust one-click calling capabilities directly from your inbox, Mixmax web app or Salesforce. Mixmax is full of features that enhance the customer communication experience while minimizing your amount of administrative overhaul.Ĭalling customers or prospects is a key motion for sales workflows. By using automation to reach two goals - interact with as many prospects as possible, while giving each a personalized and satisfactory experience. The good news is that automation has increased the amount of prospects businesses can reach exponentially. ![]() Workflow automation is one of the biggest trends these days. ![]()
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